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Brand New Year

2016 was much like an eye blink it came and went so quickly and I am thankful I have this ongoing blog to capture my perspectives, indeed grateful for so many aspects of my life and nursing practice.  Yes my every day job is a manager position but the template of my practice […]

Patient Experience What Exactly Does It Mean?

The past couple of weeks my management practice has involved crucial discussions with families about their loved ones.  For one patient it was his family’s frustration of emergency services more about chaos than serving an elderly, sick, and vulnerable patient.  Transferred to the inpatient unit only to be treated with […]